IBM Certified Maximo Manage v9 Work Management – Associate

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Visit the IBM Certificate Site for More Information

IBM’s 3 Courses: 

1. DLP-DL25606G – Retiring Soon (4 hours – Free) Maximo Application Suite Manage: Introduction 

2. ITS-MAX4350G - Maximo Manage: Fundamentals of Work Management (6 hours - $895.00) 

3. ITS-MAS4352G - Maximo Manage: Advanced Work Management (6 hours – offered over 2 days with ascendant learning for $1,790.00) 

This user is responsible for the daily creation, management, and processing of work in IBM Maximo Manage v9.0. They have a broad understanding of the Work Management applications. This individual can perform these tasks with limited assistance from peers, product documentation, and support resources. 

• Create Work order – from asset, work order tracking, service request, and quick reporting applications. 
• Select Job Plan and Safety Plan on a new work order.  Plan Resources to perform the work by craft, quantity, and hours.
• Setup Work Order Hierarchy, understand cost roll-ups in work order hierarchies, add and remove work orders from hierarchies.
• Create Work Order Assignments using the planned craft and assignments tab on the work order (not in Lead and Supervisor fields!)
• Add Problem Code to work order based on the location or asset failure class. 

• Compile Communication to Requester, use existing communication templates, create communication templates.
• Describe the relationships and navigation between Work Order and other related records (follow-up work orders, service requests, related work orders, and workorder hierarchy)
• Connect Related Work Order - Manually  Enter Meter readings on locations and assets from the work order record
• Report Downtime on assets from the work order record
• Add Work Logs, what are the different types for? What does the visible checkbox do?
• Add Actuals to work order: Labor, Materials, Tools, and Services
• Perform Lockout/Tagout from the work order.
• Understand the Failure Class hierarchy of problem, cause, remedy.
• Process Multi-Asset Work order
• Process Work Order with Workflow

• Review Actual costs vs. planned costs on work order
• Change Status of a Work Order, understand all out of the box statuses, what a synonym domain is, what statuses allow you to move forward only and which ones allow you to move back. 
• Which statuses allow you to add labor, attachments, change location and asset, etc. 

• Manage work from the Dashboard
• Use the Work Orders (RBA) application
• Use the Technician (RBA) application
• Use the Inspections (RBA) application
• Perform Inferencing for Problem Code suggestion

• User Profile Settings – what user profile settings are required to create a work order? Which ones affect the creation and processing of a work order?